OUR SERVICE PERFORMANCE
CEO Review 2022
Kia ora koutou,
This year has once again been extraordinary as we continued to navigate the pandemic and its complexities, the legislation changes to keep our communities safe, and the global and national workforce shortages for Registered and Enrolled Nurses. In times of challenge, people and communities are capable of remarkable things, and our people have continued to deliver our unique and high-quality services in these challenging times. I am privileged to lead this organisation of more than 300 passionate and committed caregivers.
Saint John of God also lived through extraordinary times, his response to the call provides us with the legacy of our shared values that guide our work. His life offers us a model of how we can support those most vulnerable in society, and his dedication and passion continue to provide us with the motivation to strive to be the very best we can for the people and communities we support.
I continue to be humbled by the trust that our clients and residents place in us. Through our work we aim to walk alongside people towards growth and development. The pandemic has underscored for me the importance of the relationship we foster with the people we support and their whānau, and how those relationships support us to respond to individual need and continually seek to exceed expectations.
The 2021-25 strategic plan is now fully embedded in our operations across the organisation. In the first full year in delivering on the new strategy, and despite the challenges of the pandemic, our collective efforts have well and truly put us on track to meet our objectives.
During the year, we implemented an Organisational Redesign, which was designed to ensure that the organisation is well placed to meet demand for the future growth that we know is coming. We have new specialisations that will facilitate our ability to increase the resilience and robust delivery that we know is needed. Our Health and Ability Services has grown to facilitate an improved focus on quality, and the way in which we support our residents in their lifestyle goals.
This year more than ever, we remain grateful to our funding partners who facilitate our ability to support people. We also acknowledge the vital support in the last year from the emergency staffing pool of Te Whatu Ora. I am proud of the way that our people continue to build engagement and trust through the delivery of our contracted services, ranging from our partnership with Ara Poutama, our collaboration with the Ministry of Social Development He Poutama Rangatahi fund, and our collaborations with ACC, Te Whatu Ora, the Ministry of Education, and Oranga Tamariki.
We also acknowledge those philanthropic partners who continue to see the strong investment that our service represents. We are grateful to the trustees and staff of the Rātā Foundation, Te Rangatahi Tumanako Trust, the Hoatu Fund and others for their vision in investing in the people and communities we support.
The year ahead is full of potential as we emerge from the height of pandemic challenges. I would like to sincerely thank you for your effort, thought and engagement in supporting our shared Mission.
He aha te mea nui o te ao?
He tangata, he tangata, he tangata.
What is the most important thing in the world?
It is the people, it is the people, it is the people.
Ngā mihi mahana,
Message from our Board Chair
The Board of Trustees continue to hold great regard for the work our caregivers carry out each day in a range of communities and settings. In this challenging climate for many New Zealanders, our unique services only continue to elevate the value they represent.
In this year, our people have felt the hardest impact of the pandemic. They have been called on to manage Covid directly in our residential care services, and in many other ways, such as working creatively to support clients in challenging circumstances.
These challenges only serve to underscore the stewardship of resources that continues to see our organisation thrive and ensures our future sustainability.
This year sees the influence of Sarah Hillier’s leadership continue to accelerate, with an embedded and integrated strategic plan, successful organisational redesign programme, and continued gains in our financial sustainability. This momentum affords us the ability to reinvest in our people, and to enact projects that allow us to expand the scope of our work.
A pivotal project in this financial year has been the approval of the $8.9m Lucena development in partnership with St John of God Health Care. This 24-room development unlocks important potential in our residential and rehabilitation care services, as well as signals our maturity and development as a health service provider.
I would like to acknowledge the dedicated work of all the Trustees who support the great work of our team, particularly the service of Dr Kristin Good, who concluded her time this year and brought such depth and expertise to guide our clinical governance group. In this year we are also fortunate to welcome Lisa Evans as a Trustee. Lisa brings rich experience as CEO of St John of God Accord and Group Director of Community Services for St John of God Health Care. Lisa joins Steve Goldsworthy as a Trustee representative of our parent organisation, and we are privileged to continue to strengthen this important relationship.
We are also fortunate in the appointment of Bishop Michael Gielen this year in the Diocese of Christchurch. The support of funds managed by the Diocese, alongside other core philanthropic supporters like the Rātā Foundation, continue to underpin our capacity to achieve growth and development for young people.
In his message to young people this year for World Youth Day, Pope Francis reflected the example of the Annunciation of Mary, in providing us a way forward in these troubling times.
As we emerge from the pandemic into new territory, may we all follow our instincts and drive to see and serve the need in others, particularly those most vulnerable in our communities.
My heartfelt thanks to all of the SJGHT team. I have huge admiration for the dedication and genuine care you all bring to your work every day to support our residents, clients, whanau, and your teammates.
“The haste of the young woman of Nazareth is the haste of those who have received extraordinary gifts from the Lord and feel compelled to share them, to let the immense grace that they have experienced be poured out upon others. It is the haste of those capable of putting other people’s needs above their own.”
Our People | Dan Eastwood
Dan Eastwood is the Manager of Community Development at St John of God Waipuna. Our Community Development team deliver a range of services that support vulnerable and at risk rangatahi in Waitaha, as well as journeying alongside young people who have offended in partnership with Ara Poutama.
The Reintegration Team over time has worked to deliver ongoing prosocial maintenance support in the client journey towards growth, education and employment. Known as the Rangatahi Tumanako Group, that extended support is delivered with the support of Te Rangatahi Tumanako Trust, and the MSD operated He Poutama Rangatahi Fund.
Hear Dan talking about our work in journeying alongside young people towards growth and development here.
Our People | Jack Haughton
Jack Haughton is Manager of Rehabilitation and Therapy for Health and Ability Services. Our team at The Granada Centre provide Transitional Rehabilitation support to people in their journey towards their community living goals.
The team support people who may have experienced a brain or spinal injury, and have entered our support after an initial six month term at Burwood Hospital or their rehabilitation units. The multi-disciplinary care team work to meet individual need and support residents as they find their new way forward.
Listen to Jack talk about our work in Transitional Rehabilitation at The Granada Centre here.
Financial Statements for the Year Ended 30 June 2022
Statement of Comprehensive Income
|Revenue from exchange transactions||20,685||19,723|
|Accommodation and service fees||16,822||15,876|
|Government grants and subsidies||3,178||3,179|
|Other grants and subsidies||153||307|
|Other operating revenue||521||361|
|Revenue from non-exchange transactions||311||5|
|Employee costs and contract remuneration||14,886||14,136|
|Other operating expenses||1,024||993|
|Centralised support and service costs||1,597||1,455|
|Depreciation owned assets||528||504|
|Depreciation leased assets||117||135|
Statement of Financial Position
|Cash and cash equivalents||1,854||684|
|Cash held on behalf of residents||225||190|
|Sundry debtors and other receivables||1,460||1,478|
|Property, plant and equipment||7,975||8,015|
|Work in progress||192||219|
|Investment in shares in co-operative supplier||17||18|
|Trade payables and accruals||1,331||1,220|
|Employee benefit liabilities||1,197||1,061|
|Grants held for future or other specific purposes||57||37|
|Loan from St John of God Health Care Inc||259||259|
Statement of Movements in Equity
|Equity at beginning of year||6,027||4,842|
|Operating surplus / (deficit) for the year||1,389||1,185|
|Equity at end of year||7,416||6,027|
Statement of Cash Flows
|Cash from Operations||2,349||1,205|
|Depreciation and amortisation||646||639|
|Changes in working capital|
|Trade payables and accruals||166||331|
|Goods and Services Tax||(20)||4|
|Employee benefit liabilities||135||10|
|Grants for future or specific purposes||20||(50)|
|Cash from Investing||(811)||(635)|
|Cash from Financing||75||(289)|
|Total change in cash||1,613||281|
|Ending cash balance||3,335||1,721|
|Beginning cash balance||1,722||1,440|
|Total change in cash||1,613||281|
Our Year in Care
Our Mission is to continue the healing mission of Jesus, supporting some of the most vulnerable people in our communities. Our five core values of Manaakitanga, Aroha, Whakaute, Tika and Hiranga continue to shape our workforce and the way we collaborate to support the people we work alongside every day.
Building Connected Communities
Enabling Great Lives
Living Our Mission
Our People | Danielle Marra
Danielle is Manager of our Young Parents Development Service. The team support young parents with a range of wrap-around support services tailored to meet individual need.
Hear Danielle talking about our unique range of services and how they support young parents in their journey towards growth and development.
People we Support | Billie's Story
Billie worked with the Young Parents Development team at St John of God Waipuna in her parenting journey. In her time working with the team at Waipuna, Billie experienced a range of parenting support as well as education services, individual social work, alongside with housing coordination support.
Listen to Billie in conversation with Danielle Marra, Manager of the Young Parents Development service, talking about how our team has supported her to grow and what lies ahead in her development and for her family.
Acknowledging our Funders
We would like to thank and acknowledge our key funding partners of our Health and Ability Services division.
We would like to acknowledge the contribution of the funders of our service at St John of God Waipuna. In collaboration with our grant and philanthropic funding, your support is vital to our capacity to support young people to achieve growth and development.
Thank you to the grant funders, philanthropic supporters and donors who so greatly contribute to the support we deliver
Thank you to the generous bequest contributions from estate's of those we have supported